1. General Information
    1.1 The controller of your personal data is MAKSIMES LTD, headquartered at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
    1.2 Company registration number: 16431989.
    1.3 Contact for data protection matters: email: info@maksimes.com
    1.4 The data are processed in accordance with Regulation (EU) 2016/679 (GDPR) and — where applicable — with UK data protection laws.
  2. Purposes and legal basis for data processing
    Data may be processed for the following purposes and on the following legal bases:
  • Lead acquisition (contact information) — based on your consent or the legitimate interest of the controller.
  • Communication (email, SMS, messages via social media) — based on consent or legitimate interest (if permissible).
  • Performance of services or contract — when we enter into a contract with you.
  • Marketing activities (newsletter, advertisements, communications) — only with your explicit consent.
  • Analysis, statistics, optimization — based on the legitimate interest of the controller.
  1. Scope of personal data
    We process the following data:
  • first name and last name
  • email address
  • phone number (for SMS)
  • address (if needed, e.g. for delivery)
  • technical / telemetry data (IP address, device type, browser data)
  • social media identifiers (if you link an account)
  • communication contents (emails, SMS)
  • other data you voluntarily provide in forms
  1. Email, SMS, social media communication
    4.1 If you give consent, we may send you marketing messages by email and/or SMS. We collect consent for email and SMS separately.
    4.2 Every marketing message (email / SMS) will include an easy way to unsubscribe (e.g. an “unsubscribe” link, “STOP” instruction).
    4.3 In communication via social media (comments, direct messages), we may use contact data, but we process only what is necessary.
    4.4 On social media profiles (Facebook, Instagram etc.) we may use links to forms (lead ads) — in that case this Privacy Policy applies.
  2. Data retention period
  • For the duration of the relationship (customer / lead)
  • After the relationship ends — for the period prescribed by law (e.g. statute of limitation)
  • Until you withdraw consent (if processing is based on consent)
  1. Recipients of data / cooperating entities / data processing by processors
    6.1 Your data may be processed / shared with the following entities:
  • service providers (CRM, mailing systems, analytics)
  • social media platforms, if we integrate ads / forms with their systems
  • governmental authorities, when legally required

6.2 Cooperating entities act as data processors — they process data on behalf of MAKSIMES LTD and according to its instructions under data processing agreements. They are obliged to:

  • apply appropriate technical and organizational measures to ensure data security
  • maintain confidentiality and limit access to data only to authorized personnel
  • assist MAKSIMES LTD in fulfilling the rights of the data subjects
  • not further transfer data without MAKSIMES LTD’s consent
  • return or delete data after cooperation ends or after expiration of retention period

Data transfers to these entities take place in accordance with the law and only to the extent necessary to achieve specific purposes.

  1. Cross-border data transfers (outside the EEA / UK)
    If data are transferred outside the European Economic Area or the United Kingdom, we will ensure appropriate safeguards, e.g. standard EU contractual clauses or other legally approved mechanisms.
  2. Your rights
    You have the right to:
  • access your data
  • rectify data
  • erase data (“right to be forgotten”)
  • restrict processing
  • data portability (if processing is automated)
  • object to processing (if based on legitimate interest)
  • withdraw consent (if processing was based on it)

You may contact us (by email or in writing) to exercise these rights.
If you believe your data is processed unlawfully, you have the right to file a complaint with the relevant supervisory authority (in Poland — President of the Office for Personal Data Protection, in the UK — Information Commissioner’s Office).

  1. Data security
    We implement technical and organizational measures such as:
  • encryption of data in transit
  • access control to systems
  • regular backups
  • secure servers and infrastructure protection
  • internal procedures minimizing risk of breaches
  1. Changes to the privacy policy
    We reserve the right to make changes to this policy. A new version will be published on the website with an update date. By continuing to use our services after changes are made, you acknowledge that you have reviewed the new version.
  2. Final provisions
    This policy constitutes the full disclosure of how MAKSIMES LTD processes personal data. If you have questions or concerns, contact us:
    Email: info@maksimes.com